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Terms & Conditions

Who we are

Our website address is: https://www.mhn.co.za

Important Notice

By accessing this website and using any of the services or functions of this site, the customer accepts the terms and conditions stated here:

Pricing

All prices listed are subject to change without prior notice. While we endeavor to supply competitive pricing we cannot control currency exchange rates. All pricing includes 15% VAT.

Stock

All product seen on this website are in stock. If a product has a zero stock value, we will not display that item until the stock is replenished. We refresh our stock levels status everyday. In some cases a product ordered can be out of stock due to the same day orders received. If this does happen, we will notify you of the next available delivery date or alternatively we will either propose an alternative product or refund your purchase.

Please Note: We do not hold stock at our premises.

Payment Options

Electronic Funds Transfer (EFT)

This is the most convenient way to pay which does not attract additional charges.

Account Name : Manhattan Computer Solutions
Bank : FNB
Branch : Sunward Park
Branch Code for EFT :201209
Account Number :6282 1635797

Payfast

• We accept the following payment methods through PayFast.

  • Instant EFT
  • Visa/Mastercard
  • Debit Card
  • Mobicred
  • Masterpass

Cheque and Cash deposits are not accepted

Delivery Information

All orders will be delivered to the customer preferred address. Please ensure the address details are correct on your account with us. Manhattan Computer Solutions will not be held liable for incorrect address details entered.
We do not deliver to any Postal Boxes
Delivery will take place between 08h00 and 17h00 weekdays. We cannot provide an exact time for delivery.
No Deliveries will take place on weekends or public holidays
All deliveries will need to be accepted in person at the address provided. A second attempt at delivery could incur additional charges.

Delivery is made anywhere in South Africa by courier

o Gauteng : 1 to 3 working days
o Western Cape: 2 to 4 working days
o Kwa-Zulu Natal: 2 to 4 working days
o Outlying Areas: 2 to 5 working days

Delivery Fee

  • R 150.00 delivery fee Vat Inclusive will be charged for Nationwide Deliveries Under R10 000.00
  • All orders with a value of R10 000.00 and over will be delivered free of charge

Returns

No goods can be returned after 7 days or will be taken back if opened. It must be undamaged and unused, with the original labels still attached in the original packaging, which must be undamaged and in its original condition.

It may take 7 – 14 business days for our financial institution to process the funds back into your account.
If an incorrect product is delivered to you my mistake (i.e. it’s not the product you ordered), we’ll arrange to collect the product from you, and we’ll deliver the correct product to you as quickly as possible. Please don’t remove the product from its original packaging.

To arrange a return, please contact our customer service on email sales@mhn.co.za to notify us and complete the returns form on our website.

Customers are strongly advised to check suitability and specifications of products before placing orders.

Dead On Arrival

If your products have been damaged en-route or if they are dead on arrival. Please contact us immediately so that we can arrange for the collection of the goods. It is your responsibility to thoroughly check the products and advise us if you feel there is any fault or damage.

Your declaration of your damaged or faulty goods must be received within 48 hours. As soon as we receive the item, it will be tested to confirm the fault. Depending on the manufacturers policy the product will either be repaired and returned or a replacement will be sent.

Warranty

All warranties are covered by the manufacturers themselves. No warranty will be accepted or offered if the serial number label is missing, damaged or is tampered with. Manhattan Computer Solutions will repair, replace or refund any product deemed to be faulty if reported within 7 days after acceptance of goods. Manufacturers must be contacted directly for warranty queries after 7 days of acceptance of goods.

Errors and Omissions

Manhattan Computer Solutions makes every effort to ensure that all prices and descriptions quoted on its website are correct and accurate. Please do let us know should you come across one and we will update it as soon as possible. We will not be held liable for any claims or damages caused by errors and omissions so it is advisable to check both specification and pricing before ordering or using information provided on this website.

Privacy Policy

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.